All fine jewellery sales are final and we do not accept returns or exchanges.
However, if your item arrives with a manufacturing defect we are happy to repair or replace it for you. Please email firstname.lastname@example.org within 14 days days of delivery to begin initiating the process. Your item must be unworn and in its original packaging when it is returned. We reserve the right to refuse any repair or replacement requests if we think the item has been intentionally damaged or there was misuse. Oliya will be responsible costs associated with return shipping.
If you have questions about pieces prior to purchase, we are available to answer your questions and provide knowledgeable guidance. We would be thrilled to assist you with your purchasing decision.